Lead Systems Administrator, XPO Logistics

Freight Transportation and Logistics Services Organization

Formerly Con-way Enterprise Services, and formerly Menlo Worldwide

Led a metrics driven team of eight database & system administrators to 74% utilization. Served internal application development and external warehousing/logistics customers.

Created an Operations Manual for 35 sites, Developed, documented, and refined processes, which reduced -1000 hrs. in the first year, increased billing by 15% (+$187K), and discovered -$25K/mo. waste in the budget. Increased throughput without adding staff.

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